Refund policy

 

Accessories 

All items are final sale and may not be returned or exchanged. We guarantee our products against manufacturer defects, however normal wear and tear does not qualify. If you feel that the merchandise that you have received is defective, upon receipt of the items please contact us immediately. We will not be able to accommodate issues more than 3 days after the product(s) is/are received.

To submit questions or comments, please visit the CONTACT tab on our page.

 

Robe, slippers and Posing Heels Exchange Policy (Does NOT apply to Customised products)

All plain robes and posing heels are final sale, however they may be exchanged for another size. If you need to exchange your robes, upon receipt of the item(s) please contact us immediately. We will not be able to accommodate issues more than 3 days after product(s) is/are received. Robes must not be worn and must include all parts. Please fill out the exchange form below and include with exchange.

To submit questions or comments, please visit the CONTACT tab on our homepage.